Privacy notice
We respect your privacy. This notice explains how we handle information when you submit a request or contact our support team.
Information we collect
When you submit an inquiry, we may collect details such as:
- Contact information (name, email, phone)
- Request details (preferred date, traveler count, notes)
- Optional preferences (accessibility notes, departure city, contact method)
How we use it
We use your information to:
- Respond to your tour request or support message
- Share confirmation and practical logistics
- Coordinate accommodations or accessibility guidance when applicable
Your choices and protection
We aim to be transparent and careful with data.
When you agree to receive email updates, we use that preference to send confirmations and relevant information tied to your request. You can stop receiving updates by contacting our support team.
We take reasonable steps to help protect your information from unauthorized access or misuse. However, no system can be guaranteed to be 100% secure, so we recommend avoiding unnecessary sensitive details in your message.
Updates to this notice
We may update this notice over time to reflect new practices.
If we make meaningful changes, we’ll make sure the updated notice is available.
Questions?
Need help understanding privacy choices?
Contact our support team and we’ll guide you on next steps.
Contact support